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Back when the Salesforce Certified Administrator certification was released, in around 2008, there were very few resources out there to pass certification. I’m proud to say that I was one of the first 100 certified admins in the world – as a certified Salesforce instructor delivering the admin workshop, we all needed to lead the way.
I recall reading through the course materials, going through the exam guide (which used to include all of the relevant content from Help & Training), and even creating my own paper-based flashcards and making my poor family test me on long car journeys.
Nowadays, there is so much out there to support you. In this blog, I’m going to point you to some of the best content (in my opinion) that will make you successful.
Take the official class:
There is nothing comparable to actually attending the Admin Essentials for New Admins in Lightning Experience class. Expert instructors (who themselves hold the certification) will lead you through around 60-70% of topics that are covered in the exam, with hands-on exercises and the opportunity for in class discussion and questions. There are also options available which are spread over a longer time period, like the Trailhead Virtual Bootcamp.
Next, comes the self-study. There are loads of resources, so we’ll just outline a few:
You may find that, with a quick google search, you find a lot of freely available resources online, such as electronic flashcards. Tread carefully with these as we have often seen that answers are incorrect and you could be easily misled or confused on the content you need to be secure in.
Now obviously, we’d recommend lots of hands-on experience throughout these stages. If you don’t have access to an org, you can either use a Trailhead playground, or sign up to a Developer Edition.
We’ve successfully guided our intakes of new team members, with no prior knowledge of Salesforce, through their certifications in just weeks. If you are interested in us running a program specifically for your team, just contact us!
Take a look at all of our Salesforce training courses.