Global Search - How does it work? - Wednesday 19 August 2015
The Global Search in Salesforce is a great and intelligent tool. It searches in all types of records including Articles, Documents, Products, Solutions, custom objects, Chatter feeds, and much more! But how is it smart?
Duplicate Management - have Salesforce finally discovered the Holy Grail? - Sunday 10 May 2015
The Salesforce Spring '15 release saw the introduction of Duplicate Management and we think its a cracking piece of functionality - here we investigate why...
Understanding the Salesforce Clouds - Wednesday 8 April 2015
Want to understand more about the different Salesforce Clouds? For those who don’t know a lot about Salesforce and what it does, you might be mistaken in thinking that Salesforce provides a single product in the form of a CRM tool. Read on.....